If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. You can also visit this article to learn how to use the IJ Scan Utility. If you have more than one scanner or have changed from a USB connection to a network connection, you'll need to set the network environment from the IJ Scan Utility. If you'd like more information on the IJ Scan Utility, this video may help. To help the community provide helpful suggestions, please provide the following information: How is the MX922 connected to the computer What operating system is running on the computer Have there been any changes to your network recently (new devices, new router/modem, rece. Place your photo or document on the scanner, and then choose either Photo or Document on the IJ Scan Utility to initiate the scan. Once the IJ Scan Utility is open, be sure that your device is listed at the top of the window. Windows 7 / Windows Vista / Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.Windows 8 / 8.1: Select IJ Scan Utility on the Start screen. If IJ Scan Utility doesn't display, select the Search charm, then search for IJ Scan Utility.If I only want to scan and print, which would be good to have and necessary. Looks like I have to download each separately. If you don't see this, type IJ Scan Utility in the search bar. I didnt realize they were on that same page. Windows 10 / 11: From the Start menu, select All Apps > Canon Utilities > IJ Scan Utility. When you have finished the installation process, you will then be able to find and open the IJ Scan Utility to initiate scans.įollow these steps to open and run the IJ Scan Utility: Follow the on-screen instructions to install the MP Drivers. Learn where to find the file if you are unable to locate it.
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